Refund & Return Policy

Welcome to Thepuregarb! 

We take great pride in the quality of our products and services. Please take a moment to review our refund and return policy before making your purchase.

All Sales Are Final

Due to the nature of our products, we do not offer returns, exchanges, or refunds. All purchases are considered final sale.

Please make sure to review all product details, sizes, and descriptions carefully before placing your order. If you have any questions about a product, feel free to contact our support team prior to purchase — we’re happy to help!

Damaged Items

Reporting Damages

If you receive a damaged or defective item, please contact our team within 48 hours of receiving the shipment. Provide clear photos of the damaged item and the packaging for our assessment.

Cancellations

4.1 Order Cancellation

If you wish to cancel an order, please contact us within 6 hours of placing the order. Once an order has been processed and shipped, it cannot be canceled. 

*Cancellation requests are subject to review and approval.

Contact Us

If you have any questions or concerns about our Refund & Return Policy, please contact our team at thepuregarb@gmail.com. 

Thepuregarb reserves the right to update or modify this policy at any time without prior notice. Please review our policies regularly for any changes.

We appreciate your trust and look forward to providing you with exceptional products and outstanding customer service.

Thank you for choosing Thepuregarb!